Is roammate safe?
Short answer: yes, with the same common sense you apply to any new connection while travelling. Here's exactly what roammate does to keep it that way.
Built-in safety at every step
Verified profiles
Travellers can verify their identity with a government-ID and liveness check. Verified accounts display a badge. You know who you're looking at before any conversation starts.
Chat before you commit
All communication happens inside the app before any in-person meetup. You can get a clear sense of the person (their travel plans, communication style, and vibe) before agreeing to anything.
Report and block
Any user can be reported or blocked directly from their profile. Reports are reviewed by the roammate team. Accounts that violate community guidelines are removed.
Compatible matching reduces risk
By matching on travel style and budget before surfacing profiles, roammate reduces mismatched expectations, one of the most common sources of tension when travelling with someone new.
Emergency SOS and contacts
Nominate emergency contacts in the app, then raise an SOS alert that sends them your location. Alerts go out by email, so add an email address for anyone you want reachable. After sending, the app tells you exactly who it reached and who it could not, rather than assuming everyone got it.
Check-in countdown
Set a check-in timer before you head out and the app counts down to it. Check in when you are fine, extend it if plans run long, or stop it entirely. Join an excursion and it can arm itself, so the timer is running before you think to set one.
Safe meeting guidelines
Meet in public first
For your first in-person meeting, choose a public location: a hostel common room, a café, or a walking tour. Avoid meeting at accommodation on a first encounter.
Tell someone your plans
Let a friend, family member, or hostel staff know who you're meeting and where. Share a rough itinerary if you're planning a day trip or multi-day journey together.
Trust your instincts
If something feels off before or during a meetup, it's completely fine to cancel or leave. You don't owe anyone an explanation. Prioritise your comfort and safety.
Keep early communication in-app
Until you've met and established trust, keep conversations inside roammate. Moving to personal numbers or social media too quickly can make it harder to report issues if they arise.